Vibo Support

Vibo is a maker-first learning app where kids and teens learn by building real apps, games, music, and stories.

Contact us

The fastest way to reach us is by email. We read every message and aim to reply within a couple of business days.

Frequently asked questions

How do I create an account?

Open Vibo and start playing as a guest. When you want to save your progress, tap Save progress and create an account with your email or a supported sign-in provider. For children, a parent sets up the account and approves the child's profile.

How do I delete my account / data?

You can request deletion of your account and all associated data at any time. Email us at support@ai4life.com from the address on your account (for a child's data, the parent who owns the account can request it), and we will delete the account and its data. Children's activity logs are also automatically deleted after 90 days.

How do subscriptions and the Family plan work?

Vibo offers an optional subscription (including a Family plan with child profiles and a parent dashboard). Subscriptions are billed through your App Store account; manage or cancel them anytime in your device's subscription settings. Payment details are handled by Stripe and are never stored by Vibo.

How do I reset my password?

On the sign-in screen, choose Forgot password to receive a reset link by email. If you signed in with Google or Apple, manage your password with that provider. Still stuck? Email support@ai4life.com.